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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   December 06, 2024

Serves clinic patients well.

Serves clinic patients well.
Service
Quality
Cleanliness
Guest   •   December 08, 2024

Rooms were very clean ...

Rooms were very clean and bright. Front desk, all but one person was exceptionally friendly. Coffee shop area and restaurant were polite, happy, and the food, drink delicious. ( maybe not the chicken Alfredo). Burgers, spaghetti, salad, worth ordering.
Service
Quality
Cleanliness
Guest   •   December 08, 2024

Nice clean hotel and ...

Nice clean hotel and it was very convenient location. Service was lacking. The front desk always takes forever. The waitresses didn't write anything down and got my order wrong twice, and she didn't come back to the table to check on us until the end of the meal, not even to refill drinks. Customer service is highly lacking.
Service
Quality
Cleanliness
Guest   •   December 11, 2024

Friendly, helpful, efficient staff ...

Friendly, helpful, efficient staff and convenient location
Service
Quality
Cleanliness