Guest Reviews

We spent 3 days here as a result of having testing at Cleveland Clinic. The location for that reason was good. The problem is, they charge $25 a day to park there & then you have to wait up to 10 minutes for them to retrieve your car. The shuttle service worked fairly well for getting to & from each building & appointment. If you are there because you are using Cleveland Clinic, make sure you are downstairs waiting at least 15-20 minutes ahead of your appointment time. Was not happy that every time we got our car, they had moved the seat & messed with our radio & at one time found our sirius turned off. Breakfast is NOT included & the food in the restaurant was expensive & terrible. There is no bottled water provided in the rooms & for what you pay, that should definitely be included. There is no one available to help getting your bags to your room, not the kind of service I would expect. The best thing is it's proximity to the Clinic.

The hotel was very clean and was decorated with Christmas lights and sparkle. We enjoyed the dining area available from breakfast through ten at night. My husband was in the hospital for surgery and I had some odd-timed comings and goings so it was very helpful. The food was good and plentiful. The desk manager was able to extend my discharge because I wasn't sure of leaving time. I did end up staying another night. Our room was large and had a desk and a recliner chair. The hotel is very convenient to Cleveland Clinic by using the CC shuttle buses which make a stop right in front of the Holiday Inn.

Very convenient when my son was staying at Cleveland Clinic. Wish they had extra cheap rooms for when all you need to do is sleep there. Shuttle service was great!

Great place to stay at while at Cleveland Clinic. Very clean. Nice and efficient staff. Shuttle service to Cleveland Clinic buildings takes minutes. Restaurant was average.