Skip to main content

Accessibility

Accessibility Features at Our Hotel

At Holiday Inn Cleveland Clinic, every guest enjoys a comfortable and caring experience. From accessible parking to guestrooms with accessible bathrooms, our hotel is designed so that everyone, including people with disabilities, can experience the joy of our hospitality. We look forward to welcoming you.

For more information on our accessibility features, please call us at  216-707-4200 or send an email to amerclevelandcchi@ihg.com

accessibility-features-at-our-hotel
  • Hotel Accessibility Features
    • Fire alarms for the audio & visually impaired

    • Accessible entrance without stairs

    • Accessible doorways for all public spaces

    • Service Animals Accepted

    • Alternative or Large Lettering on All Signage

    • Hotel Accessibility Features

    • There is an accessible covered area for pickup & dropoff

    • There is accessible self parking

    • There is accessible valet parking

    • We have accessible parking spots

    • There are 6 van-accessible parking spots

    • Accessible parking spaces are closest to the entrance

    • 32 accessible parking spots

    • Entrance ramp is non-slip

    • The ramps have railings

    • There is an accessible path to check-in

    • There is an accessible path to guest rooms

    • Accessible path for all public spaces

    • There is an accessible elevator

    • Accessible entrance to the pool

    • Accessible path to maneuver in the fitness center

    • There are accessible desks in the business center

    • 20 Accessible rooms and suites

  • Guest Room Accessibility Features
    • Doorway are 32 inches wide
    • Visual Strobe Fire & Smoke Detector
    • Hearing and Visual Accessibility Kits for Guest
    • Audible fire/smoke detectors
    • Phone has TTY or TTD capabilities
    • TV has closed-captioning or decoders
    • The viewports are lowered on the door
    • The door security features are lowered on the door
    • The thermostat controls are lowered on the wall
    • The light switches are lowered on the wall
    • Accessible shelving is 36 inches above the ground
    • Grab bars at the toilet
    • Closet bars & shelves sit equal to or lower than 36 inches above the ground
    • Roll-in showers or tubs with grab bars
    • Accessible faucet controls
    • Handheld spray unit in the shower and/or tub
    • Shower/tub seat available
    • Accessible toe & knee clearance around the desk
    • Accessible toe & knee clearance around the sink/vanity
    • No wheelchair access path between and/or around beds
    • Lever Door & Lock System
    • Room placards have alternative text
  • Website Accessibility

    Holiday Inn Cleveland Clinic


    Date: 9/21/2021
    At Holiday Inn Cleveland Clinic we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
    To ensure this, Holiday Inn Cleveland Clinic strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
    If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at amerclevelandcchi@ihg.com or 216-707-4200.
    Subsequent reports were run on: 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/04/2023; 01/19/2023; 01/02/2023; 12/01/2022; 11/25/2022; 11/04/2022; 10/19/2022; 10/03/2022; 09/01/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/04/2022; 04/01/2022; 03/02/2022; 02/01/2022; 01/04/2022; 12/03/2021; 11/03/2021; 10/01/2021; 09/21/2021

    Browser Help

    Optimize the way you view your web browser. If you have difficulty in reading the website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
    Learn about the Accessibility features of these major Internet Browsers below:

    Website Accessibility Features

    This website is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:

    Navigation Shortcuts

    Our website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

    Structured, Semantic Markup

    HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at: https://www.hiclevelandclinic.com/site-map

    Images Visibility

    All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

    Standards Compliance

    The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

    Accessibility References

    Accessibility Software and Services

    The following tools and services are available for free to assist you with viewing and interacting with our website:
    • Click Here for HTML Validator, a free service for checking that web pages conform to published HTML standards.