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Accessibility Features at Our Hotel

At Holiday Inn Cleveland Clinic, every guest enjoys a comfortable and caring experience. From accessible parking to guestrooms with accessible bathrooms, our hotel is designed so that everyone, including people with disabilities, can experience the joy of our hospitality. We look forward to welcoming you.

For more information on our accessibility features, please call us at  216-707-4200 or send an email to

  • Hotel Accessibility Features
    • Fire alarms for the audio & visually impaired

    • Accessible entrance without stairs

    • Accessible doorways for all public spaces

    • Service Animals Accepted

    • Alternative or Large Lettering on All Signage

    • Hotel Accessibility Features

    • There is an accessible covered area for pickup & dropoff

    • There is accessible self parking

    • There is accessible valet parking

    • We have accessible parking spots

    • There are 6 van-accessible parking spots

    • Accessible parking spaces are closest to the entrance

    • 32 accessible parking spots

    • Entrance ramp is non-slip

    • The ramps have railings

    • There is an accessible path to check-in

    • There is an accessible path to guest rooms

    • Accessible path for all public spaces

    • There is an accessible elevator

    • Accessible entrance to the pool

    • Accessible path to maneuver in the fitness center

    • There are accessible desks in the business center

    • 20 Accessible rooms and suites

  • Guest Room Accessibility Features
    • Doorway are 32 inches wide
    • Visual Strobe Fire & Smoke Detector
    • Hearing and Visual Accessibility Kits for Guest
    • Audible fire/smoke detectors
    • Phone has TTY or TTD capabilities
    • TV has closed-captioning or decoders
    • The viewports are lowered on the door
    • The door security features are lowered on the door
    • The thermostat controls are lowered on the wall
    • The light switches are lowered on the wall
    • Accessible shelving is 36 inches above the ground
    • Grab bars at the toilet
    • Closet bars & shelves sit equal to or lower than 36 inches above the ground
    • Roll-in showers or tubs with grab bars
    • Accessible faucet controls
    • Handheld spray unit in the shower and/or tub
    • Shower/tub seat available
    • Accessible toe & knee clearance around the desk
    • Accessible toe & knee clearance around the sink/vanity
    • No wheelchair access path between and/or around beds
    • Lever Door & Lock System
    • Room placards have alternative text
  • Website Accessibility

    Holiday Inn Cleveland Clinic

    Date: 9/21/2021
    At Holiday Inn Cleveland Clinic we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
    To ensure this, Holiday Inn Cleveland Clinic strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
    If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at or 216-707-4200.
    Subsequent reports were run on: 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/01/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/01/2023; 02/04/2023; 01/19/2023; 01/02/2023; 12/01/2022; 11/25/2022; 11/04/2022; 10/19/2022; 10/03/2022; 09/01/2022; 08/01/2022; 07/08/2022; 07/01/2022; 06/01/2022; 05/04/2022; 04/01/2022; 03/02/2022; 02/01/2022; 01/04/2022; 12/03/2021; 11/03/2021; 10/01/2021; 09/21/2021

    Browser Help and Support

    You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.
    View the accessibility features of theses major browsers with the following links:

    Website Accessibility Features

    The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

    Navigation Shortcuts

    Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

    Structured Semantic Markup

    The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at:

    Images Visibility

    All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

    Compliance with Standards

    This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

    Accessibility References

    Software and Services for Accessibility

    The following free tools and services can be used to help view and interact with our website: