Guest Reviews

The room was great, the staff was great, but our refrigerator quit working so I had to throw out my food. I told the front desk about it when I checked out and they comped my valet parking ($25). All in all I'm very satisfied but I have to knock points off over that.

Rooms were very clean and bright. Front desk, all but one person was exceptionally friendly. Coffee shop area and restaurant were polite, happy, and the food, drink delicious. ( maybe not the chicken Alfredo). Burgers, spaghetti, salad, worth ordering.

Stayed here during my visit to Cleveland . It's close to downtown, the hotel is nice but nothing is close by from the hotel. There is a burger king near the hotel. The rooms are clean and big. The towels in room had hair on it and was not washed properly.

The location if you are going to the hospital is perfect because they have the free shuttle that will take you every ten to fifteen minutes if you call or let the valet know. The price for rooms is way too high for what is offered. Most people stay there because they are visiting the hospital and are most likely never in the rooms, so you shouldn't have to pay almost $300 a night, especially when the doctor bills are already soul crushing. Bring the price down to $125 or $150 at the most and free parking too.