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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   July 29, 2025

Hotel very nice, clean ...

Hotel very nice, clean and staff was mostly pleasant. My only negative would be the Valet Service. I was told we could call or text Valet to bring car around so it would be out front by time we were downstairs. ( I was given text #, I sent text) When we got out front it was not the case. When i questioned, I was told by one Valet attendant outside "the text does not work" and by person in the Valet office "there is no text", and I would have to wait another 10 to 15 minutes for my car, no sense of urgency no apology for being misinformed. We waited almost 30 minutes. Several Valet attendants just hanging around?
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Guest   •   February 05, 2026

Perfect place to stay ...

Perfect place to stay when visiting Cleveland Clinic. Free shuttle runs all day starting at 4:30am for medical treatments/appointments.
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Guest   •   April 22, 2025

Room could have been ...

Room could have been cleaner especially the shower. Front desk young lady not very friendly
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Guest   •   March 31, 2026

Excellent stay. Great shuttle ...

Excellent stay. Great shuttle service to Cleveland Clinic.
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Cleanliness