Guest Reviews

Wonderful staff that provided personalized care to my very large group of HS students!

The rooms are fine. The location can't be beat if you have a Cleveland Clinic appt otherwise it is not a good locations. I did have a poor experience with valet service. The valet messed with many settings in my car which is unprofessional. The radio was switched off Sirius XM to a local R&B station, the seat was significantly reclined, seat was fully backed up (crushing a decorative item in back footwell), my driver seat memory positions were erased, and my climate controls had multiple settings changed off auto to manual settings (I never do this). The only thing a valet should adjust are items they would need to safely drive the car. Don't change settings to your preferences.

If you're going to Cleveland clinic this is the place to go We had a few hiccups but They corrected them all very very helpful people

Very nice hotel, shuttle to clinic, not sure on parking we valet at 25 a day. No continental breakfast you can order food or pay for buffet