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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   September 21, 2025

Comfortable, clean and good. ...

Comfortable, clean and good. Dining option could be improved.
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Guest   •   April 27, 2025

Absolutely not worth what ...

Absolutely not worth what we paid. This place should be called Days Inn. That would actually be an improvement. Check in was very nice. Staff at the desk and valet were great. The room was mid. The pillows are horrible!!! The blanket is too thin. There was mold all along the bottom of the shower. The refrigerator would not get cold. Parking is a joke. Far too expensive for the quality.
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Guest   •   January 03, 2025

We stayed here for ...

We stayed here for 2 different times in one week, 2 different rooms. Our first experience was incredible. Room was spotless. Second stay in another room was disappointing. We had no chair in room, carpet very dirty, handles and light switches dirty, dead bolt does not work The staff is attentive, kind, breakfast bar and restaurant are very good. Shuttle service is convenient and prompt, their staff are angels. We have never been treated so well on a shuttle service.
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Guest   •   August 30, 2025

Hotel was very nice, ...

Hotel was very nice, the valet was amazing and pleasant. Valet is a must because there is not parking with a comfortable walking distance. The bed and pillows were uncomfortable, but my biggest complaint was that housekeeping was vacuuming outside my room, hitting my door from literally 8am until 9am. 9:30 knocking on every door for a reason I don’t know. Check out was at 11, and all we wanted to do was sleep in. I know they have to get rooms clean, but they literally have a tablet to let them know who has checked out so they can get started. 11:01 knocking on the door trying to come in and clean.
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