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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   April 10, 2026

The ✔️ in was ...

The ✔️ in was absolutely amazing. Crystal was professional and personally friendly. Crystal's presence made me feel right at home. Thanks Crystal 😊
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Guest   •   April 10, 2026

Everything was perfect. Staff ...

Everything was perfect. Staff was very efficient and friendly. Many patients and their families from the Cleveland Clinic stay here, and the hotel is very flexible with changing reservations because of changing medical needs. The hotel is in easy walking distance from the main centers of the Cleveland Clinic, but they also have an efficient shuttle every 15 minutes to take patients where they need to go. The rates are affordable. We have been to the Cleveland Clinic many times over the last 20 years, and this is the place we will stay from now on.
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Guest   •   April 07, 2026

Rooms were clean. Service ...

Rooms were clean. Service was good. Location was great if you work near the hospital. Dinner was decent and good enough for me. Steak and pizza was surprisingly good. Breakfast on the other hand needs some work.
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Guest   •   April 07, 2026

The staff was very ...

The staff was very nice and the room and hotel overall was very clean.
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Quality
Cleanliness