Guest Reviews

Very nice hotel with very friendly and approachable staff. Joquita (apologize if that's not the right spelling) at the valet was the highlight of our night. We arrived around 2am with a trailer and she helped us get situated and distracted the admittedly very cranky kids while we unloaded the car. We would recommend this hotel to anyone!

Great location right near the hospital with shuttles available every 20 minutes. If you are traveling there with a vehicle you will have to valet park it for aroubd $27 a day. Pool was only 3 feet deep which was good for the kids. Small spot for food 24hrs(microwavable meals) and on site Cafe with select hours.

The food is great. I had the pepperoni pizza well done. Soooo good. Then had the wings salt and pepper and they were also extremely good. Service beyond top tier. Highly recommend.

Cleveland in general is obnoxious to navigate. Room was wonderful. Staff was helpful, but the only thing I really didn't like was the fact the whole place is valet only. There are some handicapped spots on the side of the hotel. But not many. The parking garage is right next door. But. That being said, it was a reasonable price, spacious, well climate controlled and there was a pool. Water was pretty warm though.