Guest Reviews

Great staff, courteous front desk

Excellent!!! My appt was at 11:15, and let me have late checkout, which I appreciated very much because I would've had to bring everything with me to my appointment. Everyone ( in the hotel, valet, cleaning people and the shuttle driver)is super nice also and helpful as I live 4 hrs away and not knowing where any place was I needed to be at . And it is really nice having a shuttle every 15 minutes.

If you're going to Cleveland clinic this is the place to go We had a few hiccups but They corrected them all very very helpful people

The hotel was very clean and was decorated with Christmas lights and sparkle. We enjoyed the dining area available from breakfast through ten at night. My husband was in the hospital for surgery and I had some odd-timed comings and goings so it was very helpful. The food was good and plentiful. The desk manager was able to extend my discharge because I wasn't sure of leaving time. I did end up staying another night. Our room was large and had a desk and a recliner chair. The hotel is very convenient to Cleveland Clinic by using the CC shuttle buses which make a stop right in front of the Holiday Inn.