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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   January 01, 2026

Staff was very friendly. ...

Staff was very friendly. They need more handicap parking spaces.Only option is $25 valet parking plus tip, which adds quite a bit to the final cost of the room.
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Guest   •   December 31, 2025

Very limited parking in ...

Very limited parking in which you have to pay to park at a parking garage 2 blocks away, or pay for "vallet" parking which is in the front by the doors. There is hardly any normal parking.
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Cleanliness
Guest   •   December 31, 2025

They need more handicap ...

They need more handicap parking spaces.
Service
Quality
Cleanliness
Guest   •   December 30, 2025

Had to wait an ...

Had to wait an hour and a half for our room. Was told there was a meeting that held housekeeping up. There were many of us waiting.
Service
Quality
Cleanliness