Guest Reviews

Great when visiting Cleveland Clinic. Can get a recliner in your room. Shuttle bus to Clinic Buildings.

Perfect place to stay when visiting Cleveland Clinic. Free shuttle runs all day starting at 4:30am for medical treatments/appointments.

It was so convenient to stay within walking distance of my father while he was at the Clinic. They also have a shuttle. Everyone was kind helpful and knowledgeable. The valet team couldn't have been nicer!

The hotel itself was decent, but the experience was mixed. Valet service was a disappointment. It was $25 per day, and all they did was park my truck in a spot. When I called ahead to have the vehicle brought up, it wasn’t running or warmed up, which has been standard with every valet service I’ve used. They also required me to identify an item inside my vehicle before handing over my keys, even though I had the valet ticket, which felt unnecessary. To top it off, my seat was reclined all the way down for a short drive around the block. Valet service: 0/10. The hotel itself was okay, but feels dated. The room also had hair throughout the bathroom, which was disappointing from a cleanliness standpoint. Hotel overall: 6/10.