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Frequently Asked Questions

  • What enhanced cleaning measures are followed at the hotel?
    We have launched our IHG Way of Clean program, developed in partnership with Ecolab and Diversey. We regularly sanitize and clean all common areas and high touchpoint areas in the hotel to ensure guest safety.
  • What safety measures are in place at the hotel?

    We have taken several safety measures to ensure guest safety. Some of the measures include: 

    • Visual reminders to encourage 6 ft (2 m) distancing 

    • Face protection required for all guests while in public spaces  

    • Thermal scanning and wellness screening of all colleagues and visitors Less physical guest greeting by colleagues 

    • Hand sanitation stations located throughout the hotel 

    • Modified seating arrangements and physical barriers installed for social distancing at restaurants 

    • Designated entrance/exit