Guest Reviews

The lobby was beautiful and inviting but for $500/night, you’d expect the room to be cleaner. The shower wasn’t cleaned appropriately & the room chair was disgusting! The breakfast buffet was a seriously nice spread and the employee working the buffet was very helpful! They really need to find a way to let people coming from the hospital know that there is a shuttle that runs back and forth all day, it’s not stated anywhere at either location and after being awake since 2:30am (4hrs of sleep) driving over 1 1/2 hours and being at the hospital with my so for over 17 hours, I had to walk with 2 heavy bags down to their location, I was so exhausted!!

It was good but the beds sucked

The front desk was.very friendly. The restaurant was SUPER SLOW. It took an hour to get our order taken....there were lots of employees just moving crazy slow. It was wierd...I have been a server & I am generally easy going in a restaurant....this was just poor leadership. The next morning, the breakfast opened 45min late. So the room as ok, the front desk was great, the location was very convenient to Cleavland Clinic. Get your food some place else if you can.

My main gripe is that they’re $16 all you can eat breakfast is basically a free continental breakfast that you would get if you stayed at any of their other hotels. Oh yea and $25 for parking or walk 2 blocks….