Guest Reviews

It was good but the beds sucked

The lack of parking and the cost to valet is a concern. The lobby furniture was old, worn, and dirty which did not create a very good initial impression. However, the carpeting in the hallway was clean and very nice. The room had been nicely updated except for the carpet. It had everything needed but the door on the cabinet that held the refrigerator did not close all the way. The beds and pillows were very comfortable! The hotel was quiet, the food in the restaurant was good and the waiters were very friendly and helpful. The front desk employees were also very pleasant and helpful. The distance from the hospital was extremely convenient! We will stay again on our next trip :) Thank you!

The hotel and room was nice but not nicer than any other Holiday Inn. The staff was wonderful.

My 2nd stay here due to needing to utilize the Cleveland Clinic. The only complaint I have is the rooms we have had could be cleaner and the mattresses are not very good. Other than that, a very adequate place to stay. The restaurant is good. They needed some extra help at the breakfast take out bar, but a manager jumped in and helped move the long line along. Good laundry area and excellent exercise room. Parking is expensive, but the valet guys and gals were prompt and took good care of my car. I'll see all of you again in 2 years for another CC visit, that is if I make it that long!!