Skip to main content

Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   August 06, 2026

Decent stay. No free ...

Decent stay. No free breakfast (typically included in other locations). Buffet $17.50/person. Room wasn't super clean but acceptable. Shuttle service was great to get to nearby clinic but long wait to get picked up- we ended up walking back after waiting 25 minutes (3-4 blocks).
Service
Quality
Cleanliness
Guest   •   April 28, 2025

Other than not having ...

Other than not having self-park options in the parking lot of the hotel, if was perfect Get the Blueberry Cheesecake from the restaurant, it was amazing!
Service
Quality
Cleanliness
Guest   •   March 23, 2026

It was good but ...

It was good but the beds sucked
Service
Quality
Cleanliness
Guest   •   March 07, 2025

The lack of parking ...

The lack of parking and the cost to valet is a concern. The lobby furniture was old, worn, and dirty which did not create a very good initial impression. However, the carpeting in the hallway was clean and very nice. The room had been nicely updated except for the carpet. It had everything needed but the door on the cabinet that held the refrigerator did not close all the way. The beds and pillows were very comfortable! The hotel was quiet, the food in the restaurant was good and the waiters were very friendly and helpful. The front desk employees were also very pleasant and helpful. The distance from the hospital was extremely convenient! We will stay again on our next trip :) Thank you!
Service
Quality
Cleanliness