Skip to main content

Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   February 01, 2017

From the moment i ...

From the moment i was discharged from the clinic everyone could not be nice enough. The attendants helped me from the shuttle all the way to my room. Right down to placing a glass of water next to the bed. The next morning from the room to our vehicle. Amazing place.
Service
Quality
Cleanliness
Guest   •   January 22, 2017

The room was very ...

The room was very nice and clean. The bed was super comfortable and the pillows were amazing- comfiest bed I've ever slept on at a hotel. Valet parking was nice even though it was an extra $18.
Service
Quality
Cleanliness
Guest   •   May 15, 2026

This Holiday Inn was ...

This Holiday Inn was fantastic! Very clean rooms and quiet. The lobby restaurant was great. Our server, Christopher, was outstanding! The food was great. We could relax before a member of our party has tests in the morning. The shuttle service from this hotel to Cleveland Clinic was terrific. Dropped us off at the door. Our valet, Erik, was friendly and fun to talk with. Stay here. Thank you everyone at this hotel.
Service
Quality
Cleanliness
Guest   •   June 16, 2025

I have stayed here ...

I have stayed here many times while my sister was a patient at the Cleveland Clinic. Getting to and from the hospital is a breeze with the shuttle service and the front desk reps are always very pleasant and accommodating. The facility is always very clean and beds are comfortable. The only negative is the lighting on the bathroom mirror - not conducive to putting on makeup, but I have found a lot of hotels are going to this type of lighting around the mirrors - just not enough - did not have women in mind.
Service
Quality
Cleanliness