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Reviews

Guest Reviews

Planning a visit to Cleveland and cannot decide whether to stay with us? Go through our guest reviews and find out what it is like to stay at our Cleveland hotel. With a convenient location on the Cleveland Clinic Main Campus, our hotel offers comfortable accommodations and modern amenities for an enhanced stay.
Guest Reviews

See for Yourself

Guest   •   December 19, 2025

Our room was clean ...

Our room was clean and beds comfortable. Front desk and valet employees were friendly and accommodating. On site restaraunt and cafe served us a wonderful dinner, breakfast and mocha! Shuttle service to Cleveland Clinic was icing on the cake! We will definitely be staying here again! Thank you!
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Guest   •   December 18, 2025

There was a sweet ...

There was a sweet lady at the front desk early each morning whose name started with a V, maybe Vanessa. She was so kind to me when I was having a difficult time one morning while my husband was at Cleveland Clinic. I appreciated her so much. The room was always refreshed each day and beds were comfortable.
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Guest   •   December 15, 2025

Very stressful at hospital ...

Very stressful at hospital so enjoyed the wonderful perk of Shuttle service! Thank you
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Guest   •   December 09, 2025

Jen the waitress at ...

Jen the waitress at breakfast was awesome! She made my stay memorable. She has my vote for employee of the year. After getting out of open heart I spent three days there recovering. She helped me get my breakfast, and made sure I was OK throughout the meal. I was so weak I could hardly eat. When I went to pay, she had already taken care of my bill. Thank You Jen Your generosity touched my heart.
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