Guest Reviews

With the Covid-19 hotels are not the same.

Staff is very accommodating. The rooms are modern and clean. Only a two block walk to the hospital and they do have a shuttle that rounds every 10 minutes starting at 4:45am through 12:55am.

Right on the campus, you can walk or grab the shuttle to all clinic buildings.... However, with Covid you’re on your own. No maid service, yes they knocked on your door and asked if you needed towels or anything, but I cleaned my room and emptied my own garbage and if we stayed any longer would have changed my own sheets. No room service and no eating in their restaurant. I had to find a luggage cart to bring our luggage down. It wouldn’t have been such a big deal but I was there with my son who had surgery. I just want to know what I paid for? Definitely not maid service!

Super clean, excellent service, and great location on the Cleveland Clinic campus!