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Frequently Asked Questions


  • What is there to see close to the Holiday Inn Cleveland Clinic?
    Holiday Inn Cleveland Clinic is located on the Cleveland Clinic Main Campus and minutes away from downtown Cleveland. Our hotel puts you close to many of the city's popular attractions like:
    • Cleveland Botanical Garden
    • Cleveland Museum of Art 
    • Rock and Roll Hall of Fame 
    • Cleveland Museum of Natural History 
    • Museum of Contemporary Art 
    • Progressive Field 
    • FirstEnergy Stadium
    Learn More about nearby attractions
  • What is Case Western Reserve University famous for?
    Case Western Reserve University is famous for its courses in electrochemical engineering and electrochemistry research. It is also famous for its medical, business, dental, and law school.
  • How can you tour Case Western Reserve University?
    All new students can take a tour of the university's large campus and dorm. Tours are led by current students starting at the Case Western University visitor's center and give you a peek at life and academics at the university. Tours are conducted daily and should be booked in advance. You can even take a virtual tour of the campus if you cannot visit.
  • Can I purchase Advance Tickets to the Rock & Roll Hall of Fame?
    Yes. In fact, it is recommended that you purchase the tickets online and print them out at home before visiting the hall of fame. Alternatively, you can also bring your smartphone to the museum and get your tickets scanned upon arrival. Head over to the box office if you want to buy your tickets at the museum.
  • Can I take pictures and videos at the Rock and Roll Hall of Fame?
    Yes. You can take pictures and videos at the Rock and Roll Hall of Fame. Just remember to turn off your flash and don't take any photos in the Conner Theatre or around any exhibits with a "No Photography" sign.
  • Is there parking at the Cleveland Museum of Art?
    Yes, the museum offers a parking garage on Jeptha Drive. The garage is just a few minute's walk to all University Circle institutions. The top level of the parking garage also has designated accessible parking spots.
  • Is the Cleveland Museum of Art free?
    Yes. Visitors can explore the museum's vast collection of art free of charge. A few special exhibitions may carry a charge. To purchase tickets for these special exhibitions, visit the museum's online ticket center.
  • How can I get to the Cleveland Botanical Garden?
    Located in University Circle near downtown Cleveland, the Cleveland Botanical Garden is just three miles south of the Martin Luther King, Jr. Boulevard exit on the I-90 and in the vicinity of other popular local attractions like the Cleveland Museum of Art and Cleveland Museum of Natural History.
  • Is the Cleveland Botanical Garden wheelchair accessible?
    Yes, both the indoor and outdoor areas of the Cleveland Botanical Garden are wheelchair accessible. Most of the outdoor areas are paved, and there is an elevator that can take visitors up to the second level, where you'll find the butterfly gardens. The parking garage also has a wheelchair ramp.
  • Is there dining at Cleveland Museum of Natural History?
    The Cleveland Museum of Natural History houses A Zack Bruell Restaurant off the Wade Oval lobby. The menu offers sandwiches, house-made soups, and artisan pizza. You'll also find a salad bar, a braise station, a noodle station, and kid-friendly foods.
  • Does Cleveland Museum of Natural History offer Wi-Fi?
    Yes, you can take advantage of the free guest Wi-Fi network to stay connected during your visit to the Cleveland Museum of Natural History. However, cellular phone signals may be weak in some parts of the building. Please silence your phone while exploring the galleries and during public programs.
  • Where can I park my bike near the Museum of Contemporary Art?
    You can park your bike near the bike racks located outside the Museum on Toby's Plaza at Case Western Reserve University.
  • Is parking available at Museum of Contemporary Art?
    There are many places to park near the Museum of Contemporary Art Cleveland. The best parking areas include: 
    • Triangle Lot and Garage 
    • Courtyard Marriott Lot 
    • Ford Parking Garage
    • Centric Parking Garage 
    • Lot 22B • Lot 52A
  • Is there a coat check at JACK Casino?
    Yes. JACK Casino has a coat check by the bridge. It is free of cost and you don't have to pay anything.
  • Is parking available at JACK Casino?
    Yes. Parking is available at JACK Casino. If you have a player's card, you can park for free after playing for some time.
  • Can I bring my own water bottle to Progressive Field?
    Yes. You are allowed to bring one water bottle of any size per attendee to the Progressive Field.
  • Are umbrellas allowed at the stadium?
    Yes. Small umbrellas are allowed at the stadium. But they need can be opened only in the event of rain or delay.
  • Can I bring my camera to the FirstEnergy Stadium?
    Photo and video cameras are allowed at the FirstEnergy Stadium in Cleveland as long as they don't interfere with other attendee's enjoyment of the event. Photos and videos, however, should not be used commercially.
  • Can I bring my own food to the FirstEnergy Stadium?
    Yes. You can bring small food items in a clear plastic bag to the FirstEnergy Stadium. Beverages of any kind are not permitted.
  • What dining is at Rocket Mortgage Fieldhouse?
    Rocket Mortgage Fieldhouse offers a wide variety of restaurants, bars, and food and beverage at the Aramark concession stands. 
  • Does my child need a ticket for events at Rocket Mortgage Fieldhouse?
    Children under the age of two don't require a ticket for any event at the Rocket Mortgage Fieldhouse. However, they must be seated on the parents' lap during the event. Children above the age of two require tickets for any sports or entertainment event at the arena.
  • Is there parking at Playhouse Square?
    Yes. Visitors can park at the Playhouse Square Garage. Parking costs $20. You can reach the theaters via a covered walkway from the second floor of the garage. Elevators are available on each parking level.
  • Can I bring my child to watch a show at Playhouse Square?
    Yes. Children two years and older can attend performances at Playhouse Square. You must purchase tickets for all children irrespective of their age.